Are you passionate about the hospitality industry and eager to embark on a rewarding career? Our comprehensive training program offers specialized tracks in Food & Beverage (F&B), Front Office, and Housekeeping, designed to equip you with the skills and knowledge to excel in these dynamic fields. This 6 week program is designed to provide you with both theoretical understanding and practical skills.
What to Expect:
Our training program is structured to provide a well-rounded learning experience, combining classroom sessions with hands-on activities. Here’s a glimpse into the topics covered:
Food & Beverage Service:
- Understanding Hotel Operations: Learn about different hotel departments and the organization of F&B services.
- Service Essentials: Gain knowledge of basic principles of food service, different types of service, and how to set a proper cover.
- Table Setting & Service: Master the art of table setting, including rules for laying a table and the essentials of a cover. You will learn about different types of menus including French classical menus, South Indian and North Indian menus.
- Practical Skills: Participate in activities on how to hold a salver and carry glassware.
- Equipment Knowledge: Learn about different equipment, tableware, and other dining area essentials.
- Customer Interaction: Understand how to greet and serve guests with food and beverages.
- Restaurant Operations: Understand organizational hierarchy of restaurants and different F&B outlets.
- Mise en place: Learn about mise en place and mise en scene.
- Menu Knowledge: Study different types of menus, including a la carte and table d’hote.
Front Office Operations:
- Front Office Roles: Understand the roles and responsibilities in the front office.
- Guest Handling: Learn check-in and check-out procedures.
- Telephone Skills: Practice etiquette for phone calls, including role plays on how to handle calls.
- Bell Desk: Gain an understanding of the role of the bell desk and bell boy.
Housekeeping Practices:
- Housekeeping Basics: Understand the different sections within housekeeping.
- Roles and Responsibilities: Learn the roles and responsibilities of housekeeping staff.
- Bed Making: Learn different types of bed making.
- Cleaning Procedures: Learn about cleaning equipment used in housekeeping.
- Guest Room Supplies: Become familiar with amenities and supplies in guest rooms.
Essential Soft Skills:
Beyond the core technical skills, our program emphasizes essential soft skills crucial for success in the hospitality industry:
- Communication: Improve your communication skills, including verbal and written etiquette. You will participate in communication based activities and games.
- Teamwork: Understand the importance of teamwork through team work activities.
- Problem-Solving: Develop problem-solving skills through practical activities.
- Time Management: Learn to manage your time effectively.
- Stress and Anger Management: Gain skills in stress and anger management.
- Adaptability & Resilience: Develop adaptability and resilience which are important in today’s changing work environment.
- Work Ethic: Understand what a strong work ethic looks like.
- Self-Awareness: Participate in activities to improve your self-awareness.
- Confidence Building: Work on building your confidence and public speaking skills.
- Leadership skills: Improve your leadership skills.
- Conflict management: Learn how to manage conflicts that may arise with your colleagues.
- Creative and critical thinking: Improve your creative and critical thinking.
- Digital literacy: Learn about digital literacy.
- Networking: Learn how to network.
Additional Training Elements:
- Grooming & Hygiene: Learn about grooming tips and personal hygiene.
- Interview Skills: Prepare for job interviews with resume-making and practical interview training.
- Email Etiquette: Practice professional email etiquette.
- Workplace Etiquette: Understand workplace etiquettes.
- SWOT Analysis: Conduct a SWOT analysis and understand its importance.
Why Choose Our Program?
- Comprehensive Curriculum: Our curriculum covers all essential aspects of the hospitality industry, ensuring you are well-prepared for your future career.
- Hands-On Experience: The program emphasizes practical activities to enhance your skills and confidence.
- Experienced Trainers: You will be trained by experienced domain and soft skills trainers.
How to Apply:
This program is designed to be a launching pad for a successful career in hospitality. Whether you aspire to work in a bustling restaurant, a luxury hotel, or any other aspect of the industry, we will provide you with the skills and confidence you need to succeed.
Course: F&B, Front Office & House Keeping
Training Centre: YouthNet Office Dimapur, 4th Mile, Near Agri Expo, Diphupar
Training Duration: 6 Weeks
Training Starts: 3rd February 2025
Eligibility:
- Male & Female
- 18-35 years of age
Documents Required:
Photocopies of your
- ST Certificate
- Highest Qualification
- Class 10 Marksheet
- PAN Card/Aadhar Card/Voter ID/Driving License
- Passport photo
Registration closed!