Hospitality Training

Are you passionate about the hospitality industry and eager to embark on a rewarding career? Our comprehensive training program offers specialized tracks in Food & Beverage (F&B), Front Office, and Housekeeping, designed to equip you with the skills and knowledge to excel in these dynamic fields. This 6 week program is designed to provide you with both theoretical understanding and practical skills.

What to Expect:

Our training program is structured to provide a well-rounded learning experience, combining classroom sessions with hands-on activities. Here’s a glimpse into the topics covered:

  • Food & Beverage Service:

    • Understanding Hotel Operations: Learn about different hotel departments and the organization of F&B services.
    • Service Essentials: Gain knowledge of basic principles of food service, different types of service, and how to set a proper cover.
    • Table Setting & Service: Master the art of table setting, including rules for laying a table and the essentials of a cover. You will learn about different types of menus including French classical menus, South Indian and North Indian menus.
    • Practical Skills: Participate in activities on how to hold a salver and carry glassware.
    • Equipment Knowledge: Learn about different equipment, tableware, and other dining area essentials.
    • Customer Interaction: Understand how to greet and serve guests with food and beverages.
    • Restaurant Operations: Understand organizational hierarchy of restaurants and different F&B outlets.
    • Mise en place: Learn about mise en place and mise en scene.
    • Menu Knowledge: Study different types of menus, including a la carte and table d’hote.
  • Front Office Operations:

    • Front Office Roles: Understand the roles and responsibilities in the front office.
    • Guest Handling: Learn check-in and check-out procedures.
    • Telephone Skills: Practice etiquette for phone calls, including role plays on how to handle calls.
    • Bell Desk: Gain an understanding of the role of the bell desk and bell boy.
  • Housekeeping Practices:

    • Housekeeping Basics: Understand the different sections within housekeeping.
    • Roles and Responsibilities: Learn the roles and responsibilities of housekeeping staff.
    • Bed Making: Learn different types of bed making.
    • Cleaning Procedures: Learn about cleaning equipment used in housekeeping.
    • Guest Room Supplies: Become familiar with amenities and supplies in guest rooms.

Essential Soft Skills:

Beyond the core technical skills, our program emphasizes essential soft skills crucial for success in the hospitality industry:

  • Communication: Improve your communication skills, including verbal and written etiquette. You will participate in communication based activities and games.
  • Teamwork: Understand the importance of teamwork through team work activities.
  • Problem-Solving: Develop problem-solving skills through practical activities.
  • Time Management: Learn to manage your time effectively.
  • Stress and Anger Management: Gain skills in stress and anger management.
  • Adaptability & Resilience: Develop adaptability and resilience which are important in today’s changing work environment.
  • Work Ethic: Understand what a strong work ethic looks like.
  • Self-Awareness: Participate in activities to improve your self-awareness.
  • Confidence Building: Work on building your confidence and public speaking skills.
  • Leadership skills: Improve your leadership skills.
  • Conflict management: Learn how to manage conflicts that may arise with your colleagues.
  • Creative and critical thinking: Improve your creative and critical thinking.
  • Digital literacy: Learn about digital literacy.
  • Networking: Learn how to network.

Additional Training Elements:

  • Grooming & Hygiene: Learn about grooming tips and personal hygiene.
  • Interview Skills: Prepare for job interviews with resume-making and practical interview training.
  • Email Etiquette: Practice professional email etiquette.
  • Workplace Etiquette: Understand workplace etiquettes.
  • SWOT Analysis: Conduct a SWOT analysis and understand its importance.

Why Choose Our Program?

  • Comprehensive Curriculum: Our curriculum covers all essential aspects of the hospitality industry, ensuring you are well-prepared for your future career.
  • Hands-On Experience: The program emphasizes practical activities to enhance your skills and confidence.
  • Experienced Trainers: You will be trained by experienced domain and soft skills trainers.

How to Apply:

This program is designed to be a launching pad for a successful career in hospitality. Whether you aspire to work in a bustling restaurant, a luxury hotel, or any other aspect of the industry, we will provide you with the skills and confidence you need to succeed.

Course: F&B, Front Office & House Keeping 

Training Centre: YouthNet Office Dimapur, 4th Mile, Near Agri Expo, Diphupar

Training Duration: 6 Weeks

Training Starts: 3rd February 2025

Eligibility:

  1. Male & Female
  2. 18-35 years of age

Documents Required:

Photocopies of your

  1. ST Certificate
  2. Highest Qualification
  3. Class 10 Marksheet
  4. PAN Card/Aadhar Card/Voter ID/Driving License
  5. Passport photo

Registration closed!